How it works

Customer places order for proficiency tests direct with FAPAS or via Agent.


Customer receives order confirmation from FAPAS. Customer receives invoice from fapas/agent.

On start date fapas sends test material(s) to customer.

Temperature and time sensitive materials by DHL courier (should arrive in 4 days) trackable on FAPAS Secure web

Other materials by post (should arrive in 10 days) not traceable.

Customer downloads instructions from secure website and carries out analysis of test materials using usual method.


Customer submits results to fapas via secure website by closing date.


FAPAS carry out statisical analysis of data and produce report.


Customer downloads report (contaning confidential assessment of results) from FAPAS Secure website.

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